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Requirements and restrictions for payments and applicable refunds

Payment terms

Payment terms are defined for each transaction, and must be honoured at all times. Atlas Medic reserves the right to suspend, or cancel the privilege of, a corporate account.

Payment method

Invoices can be settled using any of the following payment methods:

  • Bill payment service through a participating financial institution

  • Electronic funds transfer (EFT)

  • Credit card

  • Cheque

Credit card and PayPal service

For amounts under $5,000.00, we accept the following credit cards:

  • Visa

  • Mastercard

  • PayPal

For amounts exceeding this limit, the other payment methods should be used.


Deposits on orders

A deposit of 30% to 50% is required on any order exceeding $5,000.00, in order to confirm the order.

Refunds

With some exceptions, restocking charges apply according to the following table. By returning an item, the customer is responsible for the transport costs unless an error has been made by Atlas Medic. Return policy applies.

Applicable fees
Limites
15%
Returns passed 10 days
25%
Returns passed 21 days
- No returns are accepted after 30 days

 We can either issue a refund on the credit card you used for the purchase, or apply a credit to your account.

Reference: POE-002